44rr Terms & Conditions

Definitions

For the purposes of these Terms & Conditions, the following definitions apply throughout this document:

• "44rr" — refers to the online gaming platform operating at the domain https://44rr.cam, including all associated sub-pages, services, games, and promotional content.
• "Platform" — the website, mobile-responsive interface, and any associated software operated by 44rr.
• "Player" / "You" / "User" — any natural person who has registered and holds an active account on 44rr.
• "Account" — the registered user profile created by a Player on the 44rr Platform.
• "Balance" — the aggregate of real-money funds credited to a Player's Account, excluding locked bonus funds.
• "Bonus Funds" — any promotional credits, free bets, or free-spin equivalent value awarded to a Player's Account under a specific promotional offer.
• "Wager" / "Bet" — any staked amount placed on a game outcome, sports market, or lottery draw via the Platform.
• "KYC" — Know Your Customer; the identity verification process required before a Player's first withdrawal is processed.
• "Turnover Requirement" — the aggregate wagering volume a Player must complete before Bonus Funds become eligible for withdrawal.
• "IDR / Rp" — Indonesian Rupiah, the primary currency accepted and displayed on the 44rr Platform.
• "WIB" — Western Indonesia Time (UTC+7), the default time zone for all scheduled draws, maintenance windows, and service hours referenced in these Terms.

Eligibility

Access to and use of the 44rr Platform is subject to the following eligibility criteria, all of which must be satisfied continuously throughout the duration of your membership:

2.1 Age Requirement

You must be at least 21 years of age to register for and use the 44rr Platform. This is a strict minimum and reflects the applicable age threshold for participation in online gaming activities in the Indonesia market context. 44rr reserves the right to request proof of age at any time. Accounts found to belong to individuals under 21 years of age will be closed immediately and all associated balances forfeited.

2.2 Geographic Eligibility

You must be a resident of Indonesia to register and maintain an active 44rr account. The Platform is designed and operated for the Indonesia market. 44rr does not knowingly accept registrations from jurisdictions where online gaming is explicitly prohibited by applicable local law. It is your responsibility to ensure that accessing the Platform is lawful in your specific location.

2.3 Legal Capacity

You must have full legal capacity to enter into binding contracts under the laws applicable to your jurisdiction. You confirm that you are not acting as an agent, nominee, or representative of any third party when registering or operating your account.

2.4 Self-Exclusion Status

You confirm that you are not currently subject to any self-exclusion order, voluntary gambling block, or third-party exclusion request that would prohibit you from accessing online gaming platforms. Attempting to register while under a self-exclusion order constitutes a breach of these Terms.

Account Registration

3.1 Single Account Policy

Each individual person may register and maintain exactly one account on the 44rr Platform. The operation of multiple accounts — whether under identical personal details or different identities — is strictly prohibited. Where duplicate accounts are identified, 44rr will close all associated accounts and may forfeit any balances held therein.

3.2 Accuracy of Registration Details

You are required to provide complete, accurate, and truthful information when registering your account. This includes your full legal name, date of birth, residential address in Indonesia, a valid email address, and a contact number. You must promptly update your account details if any registered information changes.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your password and any two-factor authentication codes. 44rr will never ask for your password via email, live chat, or telephone. You must notify 44rr support immediately at [email protected] if you suspect unauthorized access to your account.

3.4 Account Closure by Player

You may request the closure of your account at any time by contacting 44rr's customer support team via live chat or email. Pending withdrawals will be processed in accordance with standard withdrawal procedures before the account is formally closed. Accounts under active investigation cannot be closed until the investigation is resolved.

Know Your Customer (KYC) Verification

4.1 Verification Requirement

44rr operates a mandatory KYC verification process. All Players must complete identity verification before their first withdrawal is released. KYC may also be triggered at any time based on account activity, deposit volume, or risk-assessment flags regardless of withdrawal status.

4.2 Required Documents

The standard documents required for KYC verification include:

• Government-issued photo identification — a valid Indonesian National Identity Card (KTP) or passport.
• Proof of residential address — a recent utility bill, bank statement, or government correspondence dated within the last three months, showing your registered name and Indonesia address.
• Payment method verification — a screenshot or statement confirming ownership of the bank account or e-wallet used for deposits (e.g., BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay).
• Selfie with ID — a clear photograph of you holding your government-issued ID alongside a handwritten note displaying your 44rr username and the current date.

4.3 Verification Timeline

44rr aims to complete standard KYC reviews within one (1) business hour of receiving complete and legible documentation. Complex cases or cases requiring additional clarification may take up to 24 hours. The Player will be notified by email upon approval or if further information is required.

4.4 Consequences of Failed Verification

If a Player is unable to satisfactorily complete the KYC process within the time frame specified by 44rr, the account may be restricted from withdrawal and ultimately suspended. Any funds determined to have been obtained through fraudulent identity misrepresentation will be forfeited.

Deposits

5.1 Accepted Payment Methods

44rr accepts deposits via the following local payment channels available to Indonesian Players:

• Bank transfers: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI (Bank Syariah Indonesia), Bank Permata
• E-wallets: OVO, DANA, GoPay, ShopeePay, LinkAja
• Cryptocurrency: USDT (TRC-20 and ERC-20 networks)

Available payment methods may vary and are subject to change. The current list of accepted deposit channels is displayed on the Platform's deposit page at the time of transaction.

5.2 Minimum and Maximum Deposits

Minimum and maximum deposit thresholds apply and vary by payment method. Standard minimum deposits start from Rp 10.000 for e-wallet channels and Rp 25.000 for bank transfer channels. Maximum single-transaction deposit limits are stated at the point of deposit. VIP-tier Players may be eligible for elevated limits upon request.

5.3 Deposit Processing Time

Deposits are generally credited to a Player's account balance within 1 to 5 minutes of successful payment confirmation. In rare instances involving banking system delays (particularly outside Jakarta business hours in WIB), processing may take up to 30 minutes. If a deposit has not been credited after 30 minutes, Players should contact support with their transfer receipt.

5.4 No Third-Party Deposits

All deposits must originate from a payment account registered in your own name. Third-party deposits — where the sending account is registered to a different individual — are not accepted and will be returned or held pending investigation. This policy exists to prevent money laundering and protect account integrity.

Withdrawals

6.1 Withdrawal Eligibility

Withdrawals may only be requested once KYC verification has been successfully completed. Withdrawal requests will be processed to the same payment method used for the Player's most recent deposit, or to a verified account pre-approved by 44rr's compliance team. Withdrawals to unverified or third-party accounts are strictly prohibited.

6.2 Processing Times

44rr processes withdrawal requests within the following timeframes:

• Standard tier: within 30 minutes of approval during operating hours (WIB)
• VIP tier: within 10 minutes of approval, with priority queue access
• Cryptocurrency (USDT): within 15 minutes of blockchain confirmation

Withdrawal requests submitted outside standard banking hours may be processed on the next available business cycle, subject to the relevant bank's operating schedule.

6.3 Minimum and Maximum Withdrawals

Minimum withdrawal amounts start from Rp 50.000 for standard bank transfer channels. Maximum single-withdrawal limits apply and vary by Player tier and payment method. Players seeking to withdraw amounts above the stated maximum must contact support to arrange a structured payout schedule.

6.4 Withdrawal Holds and Investigations

44rr reserves the right to place a temporary hold on withdrawal requests for up to 72 hours where there is reasonable suspicion of fraudulent activity, bonus abuse, or breach of these Terms. Players will be notified of any hold and provided with a reference number. If the investigation concludes in the Player's favour, the withdrawal will be released within 24 hours of that determination.

Bonuses & Promotions

7.1 General Bonus Conditions

All bonuses, free bets, cashback offers, and promotional credits offered by 44rr are subject to individual promotion-specific terms in addition to these general conditions. In the event of a conflict between a promotion's specific terms and these general Terms & Conditions, the promotion-specific terms take precedence for matters solely relating to that promotion.

7.2 Turnover Requirements

Bonus Funds are subject to a Turnover Requirement before they become eligible for withdrawal. The applicable multiplier is stated in each promotion's terms. For example, a bonus subject to a 10x turnover requirement and awarded at a value of Rp 100.000 requires a total wagering volume of Rp 1.000.000 before the resulting winnings can be withdrawn. Not all game categories contribute equally toward turnover; contribution percentages are listed per promotion.

7.3 Bonus Abuse

44rr actively monitors for patterns of bonus abuse, which includes but is not limited to: registering multiple accounts to claim bonuses repeatedly, using low-risk hedging strategies designed to convert bonus funds with minimal risk, and coordinating with other Players to exploit promotional terms. Where bonus abuse is identified, 44rr reserves the right to cancel the bonus, recover any winnings generated from abusive play, and close the associated account.

7.4 Bonus Expiry

Bonus Funds that are not activated or whose Turnover Requirements are not met within the stated validity period will expire and be removed from the Player's account balance without compensation. Expiry periods are stated in each individual promotion's terms and are non-extendable except at 44rr's sole discretion.

Betting Rules

8.1 Game Integrity

All games on the 44rr Platform — including slots, live casino, sports betting markets, togel (Indonesia's traditional numbers-prediction lottery), and crash games — operate on independently certified random-number-generation systems. Game outcomes are determined by mathematically random processes and are not influenced by previous results, account status, or any human intervention.

8.2 Voided Bets

A bet or wager may be declared void in the following circumstances: the relevant sporting event is cancelled or postponed beyond the market's settlement rules; a technical error affects the game round; the Platform is unable to verify the correct outcome within a reasonable period; or the odds were published due to a manifest error. Voided bets are returned to the Player's balance at the original stake amount.

8.3 Manifest Errors

44rr reserves the right to void any bet placed at odds that were published due to a manifest error — defined as an obvious and demonstrable mistake in odds pricing that no reasonable person would have relied upon in good faith. Manifest errors do not include normal market fluctuations or odds movements. Players who knowingly exploit manifest errors may have their accounts reviewed under the Prohibited Conduct clause.

8.4 Maximum Payout Limits

Maximum payout limits apply per-event, per-market, and per-day across all game categories. These limits are detailed in the Platform's game-specific rules pages. Where a winning calculation exceeds the applicable maximum payout, the maximum payout amount will be honoured and the excess will be forfeited. Players are advised to review payout caps before placing large-stake bets.

Prohibited Conduct

The following activities are strictly prohibited on the 44rr Platform. Engaging in any of these activities may result in immediate account suspension, permanent ban, forfeiture of funds, and referral to relevant authorities where appropriate:

• Registering more than one account or facilitating account registration on behalf of ineligible individuals.
• Providing false, misleading, or fraudulent personal information at any point during registration or verification.
• Using automated software, bots, scripts, AI tools, or any mechanical or electronic device to place bets, exploit game mechanics, or manipulate outcomes.
• Colluding with other Players to share information or coordinate strategies in live casino games (including poker, if applicable).
• Exploiting software bugs, glitches, or technical errors for financial gain without reporting them to 44rr support.
• Engaging in money laundering, structuring deposits to avoid detection thresholds, or using the Platform as a vehicle for any financial crime.
• Attempting to access accounts belonging to other Players, or engaging in phishing, impersonation, or social engineering targeting 44rr staff or other Players.
• Threatening, harassing, or abusing 44rr support agents or other users via any communication channel.
• Using VPN, proxy, or other IP-masking tools to circumvent geographic restrictions or to create the impression of being located in a different jurisdiction.

Responsible Gaming

44rr is committed to promoting responsible gaming across all aspects of the Platform. We provide the following tools and resources to help Players maintain control over their gaming activity:

• Deposit limits — set daily, weekly, or monthly deposit caps on your account.
• Loss limits — restrict the maximum amount you can lose within a specified period.
• Session time limits — set a maximum session length after which you will be automatically logged out.
• Reality-check notifications — receive periodic reminders of how long you have been active on the Platform.
• Self-exclusion — temporarily or permanently exclude yourself from the Platform. All self-exclusion requests are honoured immediately and cannot be reversed during the exclusion period.
• Account cooling-off — take a short break of 24 hours to 30 days without formal self-exclusion.

For more detailed guidance on responsible gaming tools and external support resources, please visit our dedicated Responsible Gaming page. If you believe gambling is negatively affecting your life, please contact our support team at [email protected] — our agents are trained to assist and can connect you with professional support organisations.

Intellectual Property

All content on the 44rr Platform — including but not limited to the brand name, logo, graphical design, game interfaces, software, text, images, video, and promotional materials — is the intellectual property of 44rr or its licensed content providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft, among others).

Players are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal entertainment purposes only. This licence does not extend to:

• Copying, reproducing, distributing, or publicly displaying any Platform content.
• Reverse engineering, decompiling, or extracting source code from any Platform software.
• Using 44rr's branding, trademarks, or game assets for any commercial or promotional purpose without written authorisation.
• Creating derivative works based on Platform content.

Any unauthorised use of 44rr's intellectual property may result in account termination and may give rise to legal action.

Limitation of Liability

12.1 Platform Availability

44rr makes reasonable efforts to maintain continuous Platform availability but does not guarantee uninterrupted access. Scheduled maintenance, emergency repairs, third-party provider outages, or circumstances beyond 44rr's control (including but not limited to internet infrastructure failures, natural disasters, and government-ordered service interruptions) may cause temporary unavailability. 44rr is not liable for losses arising from such interruptions.

12.2 Wagering During Outages

If a Platform disruption occurs during an active bet or game round, 44rr will use its internal records to determine the appropriate resolution. In cases where a definitive outcome cannot be established, the affected wager will be voided and the stake returned to the Player's balance. This is the sole remedy available to the Player in such circumstances.

12.3 Cap on Liability

To the maximum extent permitted by applicable law, 44rr's total aggregate liability to any Player for any claim arising out of or related to these Terms shall not exceed the total amount deposited by that Player in the twelve (12) calendar months immediately preceding the event giving rise to the claim. 44rr expressly excludes liability for indirect, consequential, punitive, or exemplary damages of any kind.

Privacy & Data Protection

44rr collects, stores, and processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions. By registering an account, you consent to the collection and use of your personal data as described in the Privacy Policy.

Key data practices include:

• Personal data is collected solely for the purposes of account management, KYC verification, payment processing, fraud prevention, and communications.
• Data is stored on servers protected by 256-bit SSL encryption and industry-standard access controls.
• 44rr does not sell personal data to third parties. Data is shared only with payment processors, KYC verification partners, and game providers as strictly necessary for Platform operations.
• Players have the right to request access to, correction of, or deletion of their personal data, subject to legal retention obligations.

For the full data protection policy, please read our Privacy Policy.

Amendments to These Terms

44rr reserves the right to amend, update, or replace these Terms & Conditions at any time. Material changes will be communicated to registered Players via email and/or a prominent notice on the Platform homepage at least seven (7) days before the changes take effect, except where immediate changes are required for legal compliance, security reasons, or regulatory direction.

Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and may request account closure prior to the effective date of the change. Withdrawals of verified funds will not be affected by your decision to close your account due to a Terms amendment.

Governing Law & Dispute Resolution

15.1 Governing Law

These Terms & Conditions are governed by and shall be construed in accordance with internationally recognised principles of commercial law as applied by the jurisdiction under which 44rr holds its international gaming licence. To the extent that any provision of these Terms conflicts with mandatory consumer protection provisions applicable in Indonesia, those mandatory provisions shall prevail to the extent of the conflict.

15.2 Dispute Resolution Process

In the event of any dispute between a Player and 44rr, the following process applies:

1. Step 1 — Internal complaint: The Player submits a written complaint to [email protected] with full details of the dispute, including the account username, relevant dates, transaction references, and a clear description of the issue.
2. Step 2 — Investigation: 44rr's compliance team reviews all relevant records — transaction logs, game round data, communication history — and provides a written response within five (5) business days.
3. Step 3 — Escalation: If the Player is unsatisfied with the resolution, the dispute may be escalated to 44rr's designated Alternative Dispute Resolution (ADR) partner. Details of the ADR process will be provided at the time of escalation.

Disputes must be raised within 30 calendar days of the event giving rise to the dispute. Claims submitted after this period may not be investigated.

15.3 Language of Dispute

All formal dispute correspondence shall be conducted in English. 44rr's customer support team is able to communicate in Indonesian for day-to-day assistance; however, formal dispute documentation will be maintained in English for record integrity purposes.

Contact Information

For all enquiries relating to these Terms & Conditions, account management, compliance matters, or general support, please contact the 44rr team through the following channel:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the Platform interface
• Support Hours: 24 hours a day, 7 days a week, including Indonesian public holidays (Idul Fitri, Indonesian Independence Day, Nyepi, and others)
• Response Language: English and Indonesian
• Time Zone: All stated response times are measured in WIB (Western Indonesia Time, UTC+7)